OVERALL SATISFACTION
I am very satisfied with my senior living community as a place to live.
It rarely crosses my mind to leave my senior living community and live elsewhere.
I would gladly recommend my senior living community as a place to live.
COMMUNITY MANAGEMENT
AGREE
- Community Management cares about me.
- Community Management responds to my questions and concerns.
- Community Management resolves questions about my monthly bill.
STAFF MEMBERS
AGREE
- Staff Members treat me with dignity and respect.
- Staff Members honor my personal preferences.
- Staff Members respect my need for privacy.
ENVIRONMENT
AGREE
- My community is clean and attractive.
- Housekeeping/Laundry services are performed to my satisfaction.
- Maintenance and repairs team is responsive to my requests for service.
RESIDENT CARE
AGREE
- Resident care assistants provide compassionate care.
- Resident care assistants meet my individual needs.
- The nursing team provides quality care.
ACTIVITIES
AGREE
- I am given opportunities to build friendships with other residents.
- I am offered activities that meet my interests.
- Activities are scheduled at times that work for me.
